01
Definitions
In this Privacy Policy, the following terms have the meanings described below when used with resources initial letters.
Any information relating to an identified or identifiable individual.
Any operation or set of operations performed on personal data, whether automated or not.
An individual who accesses or uses the services provided by protessla.
The online platform and related offerings available via protessla.club.
Small text files stored on your device when you visit certain websites, used for functionality and analytics.
02
Data Collection
We collect various types of information to operate, maintain, and improve our services.
03
User-Provided Data
You may provide personal data through interactions such as registrations, submissions, and communications.
- Registration details (name, email address)
- Profile information and preferences
- Payment information when enrolling in paid services
- Feedback, survey responses, and support inquiries
- Content contributions such as comments or uploads
- Consent confirmations and communication preferences
04
Automatically Collected Data
We also collect technical and usage data automatically when you interact with our service.
- IP address and device identifiers
- Browser type and operating system
- Usage logs and performance metrics
- Cookies and similar tracking technologies
- Approximate location data derived from IP address
- Time stamps and referral sources
05
Third-Party Data
We may receive information about you from third-party services and partners.
- Analytics providers such as Google Analytics
- Payment processors and billing platforms
- Social media platforms when you connect accounts
06
Purposes of Processing
We process personal data for the following purposes:
- To provide, operate, and maintain our service
- To personalize content and user experience
- To develop new features and improve existing ones
- To communicate updates, offers, and administrative messages
- To analyze usage patterns and performance
- To process payments and manage subscriptions
- To comply with legal and regulatory obligations
- To protect against fraud, abuse, and security risks
07
Legal Basis for Processing
Under applicable law, we rely on the following legal grounds to process personal data:
- Your consent, where requested
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests pursued by protessla or third parties
08
Cookies and Similar Technologies
We use cookies and similar technologies to enhance functionality, performance, and user experience.
Session cookies, persistent cookies, and third-party cookies.
Essential, performance, analytics, and marketing categories.
You can manage or disable cookies through your browser settings or our cookie banner.
Learn more in our Cookie Policy
09
Data Sharing
We share personal data in the following circumstances:
- With service providers and vendors for operational purposes
- With analytics and marketing partners
- With legal authorities as required by law
- With affiliated entities and business partners
- With payment processors to complete transactions
- In the event of a merger or acquisition
10
International Data Transfers
Your personal data may be transferred to and processed in countries outside Thailand for the purposes described in this policy.
We implement standard contractual clauses and other appropriate safeguards to ensure adequate protection of your data.
11
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined, unless a longer retention is required by law.
Account information is retained for as long as your account remains active or as needed for our operations.
Communications and support inquiries are stored for up to two years.
System logs and diagnostics are retained for one year to support troubleshooting and security.
Personal data that is no longer necessary is securely deleted or anonymized.
12
Security Measures
protessla.club applies technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
- Encryption of data in transit and at rest
- Access controls with authentication and authorization mechanisms
- Regular security reviews, assessments, and audits
13
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us using the information provided below.
- Right to access: You can request confirmation of personal data we process about you and obtain a copy of that data.
- Right to rectification: You may ask us to correct inaccurate or incomplete personal information.
- Right to erasure: You have the option to request deletion of your personal data under certain conditions.
- Right to data portability: You can request your personal data in a structured, commonly used format for transfer to another controller.
- Right to restriction of processing: You may ask to limit the use of your personal data when its accuracy is contested.
- Right to object: You can object to processing based on legitimate interests or direct marketing activities.
- Right to withdraw consent: Where we process data based on consent, you can revoke that consent at any time.
- Right to lodge a complaint: If you believe your data protection rights are breached, you may file a complaint with a supervisory authority.
14
GDPR Compliance
Under the General Data Protection Regulation (GDPR), individuals in the European Economic Area have specific rights regarding their personal data processed by our services.
Although based in Thailand, we comply with GDPR principles when offering services to residents in the European Union.
- Lawful basis: Personal data is processed only when we have a legitimate basis, such as consent or contract necessity.
- Purpose limitation: Data is collected for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes.
- Data minimization: We ensure that personal data is adequate, relevant and limited to what is necessary.
- Integrity and confidentiality: Personal data is secured against unauthorized or unlawful processing and accidental loss.
If you wish to raise a concern about our data handling practices, you can contact the respective supervisory authority in your member state.
15
How to Exercise Your Rights
To submit a request for access, rectification, erasure or any other right, please contact our Data Protection Officer with details of your request.
[email protected]
We aim to respond to all rights requests within one month of receipt, as stipulated by applicable regulations.
16
Marketing Communications
You may receive promotional emails about our services if you have explicitly opted in. Marketing content is clearly identified and you can choose your preferences.
To stop receiving marketing messages, follow the unsubscribe link in any email or contact [email protected].
17
Children’s Privacy
protessla products and services are not directed to individuals under 16. We do not knowingly collect personal data from minors without parental consent.
18
Third-Party Links
Our platform may include links to third-party websites. We are not responsible for their privacy practices or content.
19
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be indicated with a revision date at the top of this page.
